Oaky and Hostelling International’s Global Partnership Takes the Guest Experience to the Next Level
Hostelling International, the global non-profit network of youth hostel associations is now partnering with Oaky, the number one upselling platform for hostels, to help its 4,000 hostel members increase incremental revenue and boost guest experience with targeted upsells.
From today, the network’s hostel members will have access to preferential rates for Oaky’s services which can be requested by clicking here. The upselling platform’s many integration partners (including MEWS, Siteminder and soon Cloudbeds) make it even easier for hostels to efficiently and effectively promote ancillary services all while giving guests the personalized service they expect.
An early adopter of Oaky’s data-driven approach to upselling is Stayokay Hostels in the Netherlands, which has been working with Oaky for two years and has seen a rise in both guest satisfaction and ancillary revenue. The team at Hostelling International hopes that many more of the organization’s hostel members will replicate these fantastic results and strengthen their reputation for excellent customer service in their respective destinations.
Hostelling International’s Head of Partnerships, Isabel Llewellyn says, « We are delighted to partner with Oaky to offer our member youth hostel associations access to knowledge and expertise on enhancing customer experience and driving ancillary revenue through their upselling tool. Our hostel network is committed to providing a great customer experience; partnering with Oaky will offer opportunities to add value to guest stays, enhancing the experience of youth travellers and allowing them to make the most of their time in destination. »
About Hostelling International:
Hostelling International (HI) is a worldwide network of not-for-profit youth hostel associations. Their member organizations include groups such as YHA (Youth Hostel Association of England & Wales), Stayokay in the Netherlands and DJH (Deutsches Jugendherbergswerk). All partners combined provide a network of more than 4,000 hostels in over 80 countries. For almost 100 years, Hostelling International has been true to its mission to provide young