How do you connect Oaky?
Can I decide which offers are sent to my guests?
Does Oaky comply with GDPR?
What if we have a returning customer? Can Oaky recognize that?
Do you offer dynamic pricing for my room upgrades?
If you find the upgrade rate unacceptable (due to a change in demand for example), you have the option to reject upgrade requests from guests via Oaky’s dashboard.
Does Oaky have an inventory function to manage the availability of a specific service?
What if we don't want to stress the guest with pre-arrival e-mails?
And think about it this way: just because 2% of guests might feel slightly pushed, it would be a shame to deprive the other 98% from the improved experience they will have thanks to your e-mails.
E-mails sent are informative (as per GDPR) and are not direct marketing. Also, when the guest opens them, it is clear that they are coming from the hotel.
We regularly ask our existing clients how their guests perceive our e-mails and so far we have not been told that recipients feel spammed or pushed.